Shopper Survey Report 2023 02 Navigating the online shopping experience Get inspiration about products 1. In the store For both Search for deals and promotions 2. Search engines 3. Online stores 4. Marketplaces 5. Digital catalogs 6. Printed catalogs 7. Friends and family 8. Retailer apps 9. Email newsletters 10. Radio & TV 11. Review websites 12. YouTube 13. Facebook 14. Banner ads 15. Instagram 16. Sales representative 17. Pinterest 18. WhatsApp 19. TikTok 20. Forums 0% 20% 40% 60% 80% 100%
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